Frequently Asked Questions

  • Most customers opt for a monthly clean to prevent odours, bacteria and maggots; one‑off cleans are also available

  • Each clean involves washing the bin inside and out, disinfecting to kill germs and deodorising to leave a fresh smell

  • No. As long as your bins are accessible, cleaning can be done without you being there

  • A secure link or invoice is sent after cleaning; payment is normally required within 24 hours

  • Yes. Most bin‑cleaning services ask for a minimum of three cleans (roughly three months), after which you can cancel or continue

  • Yes. All household bins—recycling, refuse and food waste—can be cleaned during the same visit

  • The cleaning agents are biodegradable and safe for people, pets and plants

  • Professional equipment disinfects more effectively and saves you the time and mess of cleaning bins yourself. Bins harbour bacteria and pests, so a proper clean helps protect your household

  • High‑traffic areas generally need cleaning every 6‑12 months to remove algae, moss and dirt

  • Incorrect pressure can etch or chip concrete, especially if it’s less than three years old or already damaged. We adjust pressure and nozzles to suit each surface.

  • Pressure washing uses high‑pressure water to blast dirt from hard surfaces like concrete and patios, whereas soft washing uses low pressure and biodegradable cleaners for delicate surfaces such as siding and roofs

  • At least twice a year—once in spring and once in autumn. More frequent cleaning is advised if you have overhanging trees

  • We remove leaves and debris, flush downspouts, inspect for damage and clean around the gutter system

  • Guards reduce how often gutters clog and can minimise water damage, but you still need at least an annual clean to clear fine debris

  • Yes. We have ladders and vacuum systems to clean gutters safely on multi‑storey properties

  • Rapid removal (ideally within 24–48 hours) deters vandals, prevents the paint bonding deeply and maintains a professional appearance

  • We clean graffiti from brick, concrete, stucco, metal, glass, painted walls and signage

  • No. We select cleaning agents and techniques based on the surface to lift paint without eroding or etching the substrate

  • Yes. We test a small area first; occasionally a touch‑up or repainting is needed if the underlying paint has faded or was weak

  • Yes. Fast-response and out‑of‑hours service is available, and we can incorporate anti‑graffiti coatings or maintenance plans to help prevent future tagging

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